An Award-Winning Practice - Patients' Choice No. 1 in Perth
Oxford Street Medical Centre - Practice Information
Our Mission Statement
Oxford Street Medical Centre provides holistic, patient-centred healthcare through our professional and well-trained doctors, nurses and administrative staff in a caring and respectful environment. As a healthcare provider, we continually strive to improve our services and the health outcomes of our patients.
Phone Calls:
In the majority of cases, our medical receptionists will be able to handle your enquiry. If not able to do so, they will take all necessary details and pass the question on to the doctor at the first available opportunity.
If your query is of a more pressing nature, your call will be transferred to the Practice Nurse for attention, or to the Doctor if it is an emergency.
Prescription Requests:
Medications and drug interactions are constantly up-dated and need careful monitoring as does the possible changing medical condition of the patient.
In normal circumstances prescriptions will not be re-issued without a consultation.
It is important for you as a patient to monitor your scripts and plan your consultations in advance, to avoid being left without necessary, important medications. Your regular pharmacist can also keep you informed of when your next script is due.
NEW eSCRIPTS
How to get an electronic prescription
During your consultation your doctor will send your electronic prescription to you as an SMS or an email. You will then take it to your pharmacy or send it to them from your device.
If you have repeats, a new SMS or email will be sent to you when you get your medicine from the pharmacy
Find out more about eScripts here
If your pharmacy already has an app, check that you can use it for electronic prescriptions. That way you don't need to keep track of the SMS or emails.
Emails:
Please note that we do not accept EMAILS as a means of making or cancelling appointments.
Neither do we accept emails as a means of conveying health information. Please consult directly with your doctor.
Referrals:
Under no circumstances can a referral be issued without a consultation with the doctor.
Under no circumstances can a referral be back-dated, as this contravenes Medicare Australia legislation.
To avoid being ineligible for a Medicare rebate from your visit to a specialist, please speak to the Specialist’s reception staff in advance to verify that your current referral is in date.
If it is not in date, you will need to leave yourself sufficient time for an appointment with your regular G.P. to obtain an up-dated referral prior to your specialist appointment.
There is a fee of $10 for the re-issue of a lost, in-date referral.
Test Results:
All results and reports from tests and visits to specialists will always be checked by your referring doctor.
Your Test Results – NO NEWS IS GOOD NEWS!
Please be aware of the way we inform you of your test results:
URGENT RESULTS – If your GP would like to see you urgently, you will receive a telephone call from one of our nurses to book an appointment for your return.
Please ensure we have your correct contact details.
NON-URGENT FOLLOW-UP – You will receive a text message notifying you that your results require follow up with your GP. Note: We will not disclose any actual test results via text to maintain privacy and confidentiality.
Please book an appointment with your GP, within 2 weeks to discuss your results. If you do not have a mobile telephone number, our receptionist will call you.
NORMAL/ACCEPTABLE – you will NOT receive a text message or phone call if your results are normal or acceptable to your doctor, no further follow up of these results is required.
If your GP does not request a return visit, however you still wish to discuss your results, please make an appointment.
Family Medicine
Medical Checks
Workers Comp
Vaccinations
Counselling
Minor Surgical
Paediatrics
Preventive Care